Making regular backups of important files is a necessity, but it is one of the least performed tasks by all computer users. We can copy your files to an external hard drive or optical media from functional and non-functional computers. We can also transfer your files between computers as a precaution, or we can copy them onto a brand new computer. (PC or Mac)

Data recovery can be separated into two categories: software and hardware. Software data recovery deals with files that have been deleted from the hard drive or corrupted in some way. Hardware data recovery is concerned with overcoming mechanical or electrical faults in a storage device to make the data accessible again. We have the equipment, software, and experience to recover data even in severe circumstances. Once we have recovered your files we can transfer them to another storage media.

The charging port on laptops that the power adapter is plugged into is known as a "dc jack." These ports can easily become broken from regular usage or accidental damage, and a laptop will eventually be unusable if the jack is broken. We are proud to be one of the only local IT shops that offers such repairs. The process typically involves completely dismantling the laptop, desoldering the old DC jack from its PCB, and soldering in a brand new one.

Diagnosing computer problems often requires a lot more than a Google search. We have technicians with tens of thousands of repairs under their respective belts. We live and breathe technology. Whatever type of problem your computer or network has, you can be sure that we will be able to quickly, accurately, and thoroughly diagnose it. We'll also appraise you of any previously undiscovered issues.

We can install, upgrade, or diagnose hardware for you. New devices such as wireless or video cards can be installed to increase functionality, and we can upgrade old parts like RAM to increase the overall performance of your system. We can also diagnose and repair severe hardware failures that most IT shops consider unfixable.

Taking a spot among the top three most common computer problems is network connectivity - or lack thereof. Network connection problems have literally thousands of possible causes, and we're here to help you resolve the problem. We can diagnose network connectivity problems, network new computers and printers, share files, and more.

Operating system (Windows, OS X) boot problems are some of the most common and inhibiting computer issues. We can repair your operating system to complete functionality or install a newer operating system. In worst case scenarios or at your request we can also completely reinstall your operating system - something known to many as a "system restore."

Rent-A-Nerd offers screen replacement for laptops and tablets. We can diagnose and fix screens that are unusually dim, cracked, or ones that do not display video at all.

Installing new programs or upgrading pre-existing ones is usually a straightforward affair, but we're here for you when it isn't. You can count on us to install and configure any programs you may need, and we can also import user profiles and databases for the more troublesome programs. (Quicken, Quickbooks, Outlook, Family Tree Maker, et cetera)

Viruses are consistently among the top three causes for operating system failure. Our technicians are "in the trenches" every single day, and learn how to deal with the latest and greatest viruses as they become prevalent. Whether your system has already been affected by viruses, or you would like more virus protection, we have solutions to protect your data and make your system function normally.